DOMAIN SLAMMING
The practice of "domain slamming" has recently become more popular. Most experts agree that it can be attributed to desperation, as the larger, more complacent registrars are facing customer defections of epidemic proportions, while other, smaller, unproven or un-reputable operations seem to want a short-cut to market share. The result is a deceptive and (in some cases) fraudulent business practice.
Here are a few important points to remember regarding your domain name:
netLogistics or your current Domain Registrar will never send a renewal notice (or any other kind of notice) via postal mail. We do everything via email. If it came in your postal mail and pertains to your domain, it is likely from a solicitation from a competitor (even if it looks like an invoice).
These "invoices" may look official, yet they are merely misleading advertisements or solicitations. Here are some examples of the the "invoice" type of solicitations:
Domain Registry of Canada
Domain Registry of America
Renewing your domain via one of these solicitations will remove you from our service. In many cases your DNS will stop working, your website will be unavailable and your email will cease forwarding.
If you do remain on our nameservers while your registrar moves elsewhere, you will be paying fees to two different places, to them for your domain renewal, and to us for your DNS, URL forwarding and email forwarding. Many people move their registrar to us for precisely the opposite reason: to consolidate their domain related billing into one low fee.
SOLUTIONS
netLogistics enables the "Registrar Lock" option on all ASIA/BIZ/CA/COM/INFO/NET/ORG domains on the system. This lock has been retroactively set for all domains here already and will be set for all new domains coming onto the system. Any attempt to transfer the domain away will fail until that lock is cleared, and it can only be cleared by confirming this request with netLogistics. There is no additional cost for this, it is now a standard feature of all domain packages here.
If you have already remitted fees to one of these outfits, you must explicitly deny the ensuing transfer request or the transfer will go through.
Once you have denied the transfer request, or the transfer request has failed because of the registrar lock, demand your money back, and feel free to file a complaint with your local Better Business Bureau. If they refuse your refund, contact your credit card company or even your local police.
Further Reading and Links
The issue is receiving media coverage lately:
Competition Bureau Issues Warning to Canadians About Misleading Mailings for Internet Domain Name Registrations - this is a warning issued by the Canadian federal Competition Bureau about the Domain Registry of Canada, back when they were calling themselves "The Internet Registry of Canada"
Domain Strategies That Make Sense, by Jim Carroll
Verisign Sending Deceptive Domain Renewal Mail on slashdot.
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